Subsidised Schemes

Office of Hearing Services Scheme
The Australian Government Hearing Services Program provides eligible people with free assessments, free or subsidised hearing aids or assistive listening devices, maintenance and rehabilitation services. 

Are you eligible for funded OHS services?
You are eligible for the program if you are an Australian Citizen or Permanent Resident 21 years or older and you are: 

  • A Pensioner Concession Card Holder
  • Receiving Sickness Allowance from Centrelink
  • The holder of a DVA Gold Card issued for all conditions
  • The holder of a DVA White Card issued for specific conditions that include hearing loss
  • A dependent of a person in one of the above categories
  • A member of the Australian Defence Force
  • Part of the Australian Government funded Disability Employment Services (DES) - Disability Management Service and you are referred by your Disability Employment Services case manager. 

Contact us and we can help you access these free and subsidised services. 


Reduced Price Scheme
hearservice provides adult hearing loss prevention and management services at a reduced cost (conditions apply).  The reduced price scheme is a special service funded by Vicdeaf for individuals who are not eligible for other subsidised hearing products and services and are on low incomes.

To be eligible for the reduced price scheme, you must hold a current Centrelink Health Care Card, or be able to demonstarate gross annual earnings less than the  income levels listed below.

  • $34,905 for singles
  • $60,320 for couples with no dependants
  • $60,320 for singles with 1 dependant + $2,210 for each dependent child

(Ref: Maximum gross income to retain a Low Income Heath Care Card - income test as at 1 January 2017


Seniors Card
hearservice is happy to provide a discount on new hearing aids (conditions apply) for holders of either a Victorian Government Seniors Card or a Commonwealth Seniors Health Care Card.  Please contact your nearest clinic for more information.

Contact hearservice for more information

East Melbourne

Level 2
340 Albert St
(Vicdeaf building)
East Melbourne, VIC 3002

Tel03 9473 1133
Fax03 9473 1155
TTY03 9473 1199

Box Hill

Suite 15, Upper Level
17 Market St
Box Hill, VIC 3128

Tel03 9890 2500
Fax03 9897 3400
TTY03 9473 1199


Level 3
20 Atherton Rd
Oakleigh, VIC 3166

Tel03 9567 0400
Fax03 9567 0411
TTY03 9473 1199

Other Locations

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