Hearing Loss Management

Hearing Loss Management

Hearing Loss Management

The Rehabilitation Team are university qualified Audiologists and Speech Pathologists who have specialist skills in working with adults who have hearing loss. We work together to provide a comprehensive range of services for:

  • Adults with hearing loss,
  • Their families, friends and colleagues,
  • Employers working with adults with hearing loss,
  • Hearing awareness in the community.

A Rehabilitation session with one of our Speech Pathologists/Audiologists is an important component in hearing loss management, whether or not you have a hearing aid.

Research universally suggests that whilst hearing aids reduce the challenges that hearing loss brings through amplification, difficulties encountered are further reduced when clients receive Hearing Loss Management programs as well (Ross, 2001).

The Rehabilitation Team aims to support people in understanding their hearing loss better. It has been proven again and again, that when people understand the nature of their difficulty, they can learn to manage it much more effectively. Hearing loss affects not only the individual but their partner, families, friends and colleagues. Therefore we encourage clients to bring family members to learn about their hearing loss too.

Rehabilitation supports people with:-

  • Acceptance of hearing loss
  • Hearing aid management
  • Feeling more confident in challenging communication situations
  • Advice about Assistive Listening Devices and referral to Devices Officer.
  • Reduced Price Scheme for low income earners

Most importantly we support clients to reach their optimal level of communication: this may be with or without a hearing aid. Every client is different in terms of their hearing loss, the individual difficulties that they face and their confidence in asking a speaker to repeat themselves. The Rehabilitation Team is committed to working with clients to develop individually tailored programs, to maximise communication and to maintain social activity with family and friends.

Client: "The hearing aid recommended by my hearservice audiologist and information about communication strategies in my Rehabilitation session has made such a huge difference when communicating with people, especially my family; it's been invaluable and now I can't imagine life without it."

For an appointment please Email: info@hearservice.com.au


Living Well With Hearing Loss Courses

Having trouble hearing your family when you’re out to dinner?
This may be the course for you!

Communication is an important part of our lives. For people with a hearing loss, listening in background noise, on the telephone or listening to the television can be difficult. Our programs offer a range of topics to help in the above and other situations.

Client: "After I was fitted with my hearing aids I received free rehabilitation sessions which gave me tips on how to communicate in situations I find difficult such as in a group, at a distance and over the telephone"

Topics may include:

  • Conversation strategies
  • Hearing tactics
  • Effective communication strategies
  • Telephone tactics
  • Information on hearing aid management
  • Speechreading (Lipreading)
  • Assistive Listening Devices (ALD)
  • Relaxation techniques

The course comprises 2 sessions approximately 2 weeks apart (2x 2-3 hr weekly sessions).  Please contact the Rehabilitation team on Ph: 1300 30 20 31 or Email: info@hearservice.com.au for more information and specific course dates.

2017 Courses:

Date Location
Thursday April 6th and Thursday April 20 Hearservice East Melbourne
Thursday April 6th and Thursday April 20th Hearservice Box Hill
June 23rd and July 7th Hearservice Oakleigh
Monday September 18th and Monday October 2nd Hearservice East Melbourne
Monday September 18th and Monday October 2nd Hearservice Box Hill

* Fees apply, including discounts for pensioners and health care card holders.

Hard of Hearing social and support groups

Upcoming courses

Sounds Unlimited Group

Sounds Unlimited is a group for adults with hearing loss. It encourages people to gather, socialise, and discuss pertinent issues around advocacy, technology, services, communication experiences and attitudes. It provides a source of information and opportunities for idea-sharing for the hard-of-hearing community on a casual, ongoing basis through meetings every second month at Vicdeaf in East Melbourne.

Topics are determined and at times presented by members themselves, while the group is facilitated by hearservice Rehabilitation Team members. Guest speakers may be invited to present on specific themes of interest to the members. The key is to communicate, and to do so actively and comfortably among peers within the hard-of-hearing community.

Light refreshments are provided.

For enquiries, or to be added to our mailing list, please contact the Rehabilitation Team Ph: 1300 30 20 31or Emailinfo@hearservice.com.au

East Melbourne

Level 2
340 Albert St
(Vicdeaf building)
East Melbourne, VIC 3002

Tel03 9473 1133
Fax03 9473 1155
TTY03 9473 1199

Box Hill

Suite 15, Upper Level
17 Market St
Box Hill, VIC 3128

Tel03 9890 2500
Fax03 9897 3400
TTY03 9473 1199


Level 3
20 Atherton Rd
Oakleigh, VIC 3166

Tel03 9567 0400
Fax03 9567 0411
TTY03 9473 1199

Other Locations

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